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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Casey Miller

Casey Miller

November 6, 2024

5  out of  5
rating by Casey Miller
"I called and asked for a document. Within 5 minutes it was in my inbox!"
We responded:
"Thank you, Casey, for your kind words! We're thrilled to hear that you received the document promptly. Providing efficient service is our priority, and we're glad we could meet your expectations."
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Kathy Barron

September 25, 2024

5  out of  5
rating by Kathy Barron
"They are amazing people"
We responded:
"Thank you for your kind words! We strive to provide exceptional service and are thrilled to hear that you had a positive experience with our team. Your feedback is greatly appreciated."
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olivia mormann

September 14, 2024

5  out of  5
rating by olivia mormann
"This was an amazing experience! so much fun and such a family friendly event and great for the community."
We responded:
"Thank you, Olivia! We're thrilled to hear you enjoyed the event and found it family-friendly and beneficial for the community. Your positive feedback means a lot to us. We look forward to hosting more events that bring everyone together."
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Harold Cross

September 14, 2024

5  out of  5
rating by Harold Cross
"Awsome as always thanks again Aaron and all of the staff at state farm in marshall va.. beautiful weather could not have asked for a better day crabs are my favorite i just hope i saved some for the others..lol Thanks Again Aaron Mormann"
We responded:
"Thank you, Harold! We're thrilled to hear you had a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon!"
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Mitchell Cross

September 14, 2024

5  out of  5
rating by Mitchell Cross
"What a beautiful day for the Annual StateFarm Crab Feast! Aaron and his team are awesome! Thank you for everything you have done and continue to do! Stay Awesome"
We responded:
"Thank you, Mitchell! We're thrilled you enjoyed the Annual StateFarm Crab Feast. Your kind words mean a lot to Aaron and the team. We appreciate your support and look forward to continuing to serve you. Stay awesome!"
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Karen Smith

September 14, 2024

5  out of  5
rating by Karen Smith
"Every thing was delicious really glad to see everyone all family"
We responded:
"Thank you, Karen! We're delighted to hear you had a wonderful experience and enjoyed your time with family. Your positive feedback means a lot to us."
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Carol Jones

September 13, 2024

5  out of  5
rating by Carol Jones
"Whenever I call my State Farm agent, Melissa answers and completely answers my questions like a friend or family member. If you go with State Farm go with this agency in Marshall. Highly recommended!! Thank you Aaron and Melissa for your undying support and professionalism!"
We responded:
"Thank you for your kind words and recommendation! We're thrilled to hear that Melissa has provided you with exceptional service. Your satisfaction is our priority, and we appreciate your trust in our agency."
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David McQuain

June 20, 2024

5  out of  5
rating by David McQuain
"My wife and I met Ashley last December. We were just retiring and needed to have health insurance. Ashley is very friendly and very compassionate about her job. We spent a while going over different options for health insurance as well as prescription insurance. She wasn’t pushy at all and let us decide what we wanted to do, not what she maybe preferred us to do. We had everything taken care of after only a couple days of decision making. The health insurance has been great and we’re still working out a couple things with prescription insurance. The health insurance is with State Farm and the prescription insurance is with separate companies. Ashley has also been extremely helpful with retirement savings decisions. We are very happy and the stress of those issues are behind us. Our overall rating is 10 stars out of 5 stars."
We responded:
"Thank you for sharing your positive experience with Ashley! We are delighted to hear that she provided excellent service and helped alleviate your stress. We appreciate your kind words and look forward to assisting you further."
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Lesley McCarty

June 4, 2024

5  out of  5
rating by Lesley McCarty
"Ashley went above and beyond to get me the polices I needed and to understand it all!"
We responded:
"Thank you for sharing your positive experience with Ashley! We are thrilled to hear that she provided exceptional service in helping you with your policies. We appreciate your feedback!"
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Rebecca Schaefer

April 9, 2024

5  out of  5
rating by Rebecca Schaefer
"I love working with Aaron Mormann State Farm. Everyone on the team is friendly, knowledgeable and efficient. I always know a real person will answer the phone and treat me like they care about my business - which they really do!"
We responded:
"Thank you for your kind words, Rebecca! We are thrilled to hear about your positive experience with our team. Providing excellent service and care to our customers is always our top priority."
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J Eavers

April 4, 2024

5  out of  5
rating by J Eavers
"Friendly and professional! Feels like family!!"
We responded:
"Thank you, Jaime! We strive to create a welcoming environment for all our clients. We're glad to hear that you feel like part of the family. Your kind words mean a lot to us."
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Joshua Kelly

March 8, 2024

5  out of  5
rating by Joshua Kelly
"I believe I spoke with Reese. He was great! I just switched our last vehicle from GEICO. I called to ask for a quote for this vehicle, and in minutes he saved us more than $30 a month. Very friendly and professional with actual honest advice. This wasn’t just about money. It was an interaction that proved he cares. Great agent, and great agency!"
We responded:
"Thank you so much for trusting our agency and State Farm with your insurance needs. We are glad to have found you better coverage for a better rate."
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Bushra Rasheed

February 2, 2024

5  out of  5
rating by Bushra Rasheed
"Recently added my 18yr old and best rate/quote given over the other competitors! Thank you StateFarm :)"
We responded:
"Thank you! We're glad we could provide you with the best rate for your child. We appreciate your feedback and trust in State Farm and our agency."
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Misbah Sheikh

December 31, 2023

5  out of  5
rating by Misbah Sheikh
"Been with Aaron and State Farm for at least 12 YEARS I think - with many different policies and always received professional, prompt and effective service from Melissa and others and most recently Reece - thank you for being an effective and responsive team!"
We responded:
"Thank you so much for your loyalty over the years. We are so appreciative of your business. "
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Steven Kelly

October 15, 2023

5  out of  5
rating by Steven Kelly
"Outstanding agent and person"
We responded:
"Thank you!"
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chelsea whitney

October 4, 2023

5  out of  5
rating by chelsea whitney
"Good customer service"
We responded:
"Thank you for the review!"
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Maria Mirra

September 1, 2023

5  out of  5
rating by Maria Mirra
"Reece was very attentive and informative with helping me and my significant other get renters insurance. He was very patient and very nice. Quick and easy I highly recommend"
We responded:
"Maria, thank you for choosing our agency for your renters insurance. "
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Alex Tzinares

August 13, 2023

5  out of  5
rating by Alex Tzinares
"Aaron went to his office on a Sunday morning to take care of us, making sure our new home was insured on time. Aaron is clearly dedicated to his customers and an awesome person! Thanks Aaron!"
We responded:
"Thank you for trusting us with your home insurance needs!!"
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Christine Ware

August 4, 2023

5  out of  5
rating by Christine Ware
"Melissa was so friendly and accommodating! Such a pleasure to deal with!"
We responded:
"Christine, thank you so much for the review."
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Gary Yerkie

July 28, 2023

5  out of  5
rating by Gary Yerkie
"Melissa Cook has always been helpful and knowledgeable concerning my questions. There is no one else I prefer to help me. Thanks Melissa"
We responded:
"Gary, thank you so much for trusting our agency with your insurance needs. "
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kathy cook

July 28, 2023

5  out of  5
rating by kathy cook
"I have had to use my insurance once and Melissa Cook took care of everything for me over the phone. She was very professional and has such a pleasant professional manner. I recommend her every time someone needs insurance."
We responded:
"Thank you so much for taking the time to leave us such a kind review. We greatly appreciate you!"
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Brad Wiley

July 28, 2023

5  out of  5
rating by Brad Wiley
"Melissa was amazing helping me get insurance on both of my cars!!! Highly recommend!!!"
We responded:
"Brad, thank you so much for choosing our agency for your auto insurance."
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Taylor Coffey

July 28, 2023

5  out of  5
rating by Taylor Coffey
"Melissa helped me so much with my insurance needs would highly recommend if you need anything she would be more than happy to get you what your looking for State Farm is a great company"
We responded:
"Maxie, thank you so much for the kind review. We thoroughly enjoy having you as a customer!"
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Reece Brown

July 28, 2023

5  out of  5
rating by Reece Brown
"Jessica was super helpful with getting my new policy started! Great agent with a great team!"
We responded:
"Reece, thank you so much for the review. You are amazing!"
Profile photo of Dylan Puffinburger

Dylan Puffinburger

July 28, 2023

5  out of  5
rating by Dylan Puffinburger
"If you are in the market for insurance please reach out to the Aaron Mormann agency and speak with Melissa. She is super helpful goes above and beyond to make sure you’re taken care of. She saved me a lot of money on my policy."
We responded:
"Dylan, we are so glad to hear that we saved you so much money. Thank you for choosing our agency!"